Shipping policy
Shipping Policy
All orders are shipped directly from Tokyo, Japan 🇯🇵
Shipping & Delivery
- Delivery time: 7–30 business days (varies by destination)
- Asia & Oceania: 7–14 business days
- North America & Europe: 14–21 business days
- Mexico, South America & other regions: 21–30 business days
- All orders are shipped via Japan Post with tracking
- Free shipping on all orders
Order Processing
Orders are processed within 1–3 business days. Once shipped, you will receive a tracking number by email.
No Cancellations
Cancellations are not accepted after an order has been shipped.
Import Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees depending on your country's regulations. These charges are determined by local customs authorities and are the responsibility of the buyer. Tokyo Plus is not responsible for any delays caused by customs.
Authenticity
All products are 100% authentic Japanese products, carefully selected and shipped directly from Japan by our Tokyo-based team.
Contact
🇯🇵 Tokyo Plus — Direct from Japan